Frequently Asked Questions

Common questions about scope, billing, confidentiality, and how to get started.
FAQS

Clear Answers Before You Get Started

This page addresses common questions from attorneys considering contract paralegal support, including scope of services, billing, confidentiality, and how engagements are structured.

If your question is not covered here, submit the Attorney Intake Form or reach out directly to discuss fit and next steps.

Who does First Paralegal work with?
First Paralegal provides contract paralegal support exclusively to licensed attorneys and law firms. Services are not offered to the general public.

First Paralegal provides substantive paralegal support, including legal research, drafting and document preparation, discovery assistance, and litigation support. Work is performed based on attorney instruction and integrated into the attorney’s existing workflow.

Administrative or legal assistant services, such as calendaring, billing, or case management are not provided. 

Yes. First Paralegal operates as a virtual paralegal service. Support is provided remotely and structured to integrate into the attorney’s existing systems and processes. Communication methods and workflow preferences are established at the outset.

All work is performed under the direction of the supervising attorney. The attorney retains full responsibility for legal judgment, strategy, client communication, and final work product.

First Paralegal does not provide legal advice and does not act independently of attorney direction.

There are no retainers, minimums, or long-term commitments required. Billing is based on actual time worked, tracked in 6-minute increments. Invoices are issued on the 1st and 15th of each month and are due upon receipt. Payment is accepted by ACH bank transfer or credit card.

All email communication is encrypted at rest and in transit. Documents and work product are stored on AES 256-bit encrypted cloud storage during the engagement. Client information is used only for the purpose of the assigned matter and is not shared with third parties.
Yes. Every engagement begins with a signed work agreement that formalizes scope, billing terms, and confidentiality responsibilities. No work is performed without a signed agreement in place.
Documents can be exchanged by email or through a secure cloud-based document sharing platform, depending on your preference.

Yes. Attorneys may engage First Paralegal for defined projects, short-term overflow support, or ongoing assistance across active matters. Support can shift as workload and priorities change.

Support is provided across civil litigation, personal injury, real estate, business and contract disputes, employment matters, and trademark and IP work. If your practice area is not listed, reach out directly to discuss whether the work is a good fit.
No. Client communication and court interaction remain under attorney control at all times, unless the supervising attorney expressly directs otherwise in writing.

No. First Paralegal is a contract paralegal service and is not a law firm. Legal services are provided by the supervising attorney.

Rates are discussed during the introductory call and confirmed in the written agreement before any work begins.
Attorneys can get started by submitting the Attorney Intake Form or reaching out by phone or email. An introductory call is scheduled to confirm fit, scope, and expectations before any work begins or agreements are signed.